Plant Base FAQ

No, it is not a design application but it can help to select plants for a planting plan. So have Plant Base as tool alongside your chosen design method, whether on paper or computer.
Yes, our software license allows use on multiple computers within a household or organisation. We do stipulate a maximum of five machines for commercial use. By transferring files between your laptop and PC you can also synchronise data changes and lists between them.
No problem! You can get an automated email reminder of your code by making a request from this web page in our support section. Alternatively, simply send us an email and we will find it for you.
No, technical knowledge of databases is not required at all. Everything is done through the Plant Base program user interface, which is easy to operate.

There are a couple of ways to to this, the best method is to:

  • first create a Plant Base Extract file.
  • then update from the download install file or CD in the normal way.
  • finally, Import your custom data back from the Extract file.

More detailed information about upgrading Plant Base can be found here.

A patch update is an executable installation file, normally downloaded from the web-site, which updates the Plant Base software program to a new version but does not include any plant data or pictures. It is much smaller than a full new version (only about 2Mb), so it is quick to download, simple to apply and doesn't really need a database backup beforehand.

You can simply copy the database files from one machine to another, replacing the database on the target system.

But if the destination machine also has custom information that you wish to keep, for example Plant Lists, then use the Import function instead:

  1. Create a Plant Base Extract file on the first machine.
  2. Copy it over to the second machine, either over a network or by removable USB key-drive or similar.
  3. Then on the second machine run the Import function, selecting the Extract file and any appropriate options.

Simple - though we love taking plant photographs, there are severe time and opportunity limits. Most of the pictures in Plant Base are own, plus some from kind contributors. We always respect copyright rules and avoid using any of uncertain origin. More are being added continuously, but you can also include your own from photos you have taken or from other sources that allow personal use - see How to add pictures.

No, sorry, the record fields are fixed because it would simply be too difficult and time consuming to support the product if we allowed user-definable data fields. However, there are already 45 fields in the main plant records that cover most people needs. Some of these are free text note fields, in which you can enter anything you wish.

While Plant Base in not running, use Windows Explorer to to move or copy one or more of the database files to another location - a different folder or disk. When you start up Plant Base, it may complain that it cannot open a file. Type, or select the new file path with the open dialog and click the Continue button. If the original files are still in place, open the Change/re-open dialog from the "File" menu. Check the correct files are open in the Help | About display.

Yes, as of March 2014 there is a native Mac OSX edition of the program. It will run on OSX 10.6 or later. At some time in the future we also plan to write a native Linux edition. The database file are always the same and can be copied between systems of different types.

Use the PlantSelector screen to set Plant type = tree. Run the search and in the results windows, double-click on any interesting name. The PlantMaster screen will now show a "Selected" toggle button and when you scroll the records only trees will be shown.

It is also possible to create your own custom database copy, with only the plant records that you are interested in - see How to create a custom content database

See the Glossary section of the Help.

That may be correct. Plant pictures are each shown in a separate window and usually remain open until you wish to close them. So pictures for several different plant varieties can be on screen at one time. Useful if you want to compare them. To close all the pictures quickly, use the Window menu item "Close All Pictures". However you can also close picture windows automatically when you move to a new plant. This is controlled by a program configuration option. Open the config screen, click the pictures tab and check or uncheck the box.

Not directly, but Yes! Individual plant data sheets, Plant Lists or pictures can be printed directly, put printed output is otherwise quite limited. However, there is a function to create a disc file in simple HTML format. This output file may be further modified using another application, such as word processing, to make a customised printable report.